BedWars Is jartex scamming me?

[Martin996]

Make ticket

Mean one stop ticket

 

[T3RRAGL1DER]

Be Patient It might be a bug and staff will look into it.
!!! Diamond Terraglider [66]

I bought Crystal Rank a while ago but still haven't received it.
This did not only happen to me but also to a friend who also bought crystal at the same time.

I tried messaging Staff and already created multiple support tickets but am recieving no reply.

I am writing this to raise awareness of this issue and get some help as I and other players are paying for a subscription we are not receiving.