I don't think the management should permanently ban someone when the actual punishment for it is just a mute it shows complete bias and hatred. But you did ban evade and that gives them a legitimate reason to keep you banned.
However I do think you should be given chance to appeal your punishment, the current appealing system is kind of unfair to old players, let me explain. If I have been playing the server since 2017 I probably have multiple punishments which I have tried to appeal which means I have lesser appeals than new players, It would be a simple solution to just allow 5 appeals only every 6/12 months and after this period all of our appeals are renewed, of course this is just a suggestion. But I do think its unfair that people who have supported the server since the beginning may quit due to the unfairness of the appeal system. Staff members also look at the collective punishments you may have disregarding time factor which may result in someone getting banned for racism permanent "just because I had many mutes for racism in the past" This could have been in the span of 5 years but that would be disregarded and the keyword here is IN THE PAST, Just because I was racist in the past does not mean am STILL *AS* racist now. The rules should be followed, but yk some members of the management think its fair to ban someone known for these reasons. The person's punishments are reset after 7/14 days, punishments should be applied from scratch, not according how a staff member feels towards a player or the punishments he received prior to those 14 days.