Why am I still banned?

[Matt Howard]

@Admins
This is xTurtleLegit. I was banned a while back for "Chargeback" when I didn't even chargeback -_-..
I don't understand.. anyways... lots of money wasted just because of poor staff team.

 

[delanoWellens]

Pls pm voodootje0

 

[VyrthianMC]

Sup xturtle