Denied Discord Support Tickets

[nVerse]

Minecraft Username:

oMaplee​

What is the suggestion about?

Support Tickets​

Description:

Help comes in all forms, even tickets. JartexNetwork has a lot of players online, and with that, a lot of people will need help with at least one thing. To limit forum posts about people needing help and people spamming "how tf do I do this??!?!??!" in Discord main-chat, I suggest to add tickets. There are many Discord bots you can use to add the tickets feature into a Discord guild / server. Tickets should only be opened if the player / user needs help from a staff member or administrator. Creating tickets and adding this feature overall will make a great addition to the Discord server and limit a lot of spam threads and annoying comments in the main-chat.​

How can this idea help to improve JartexNetwork?

This can help JartexNetwork by reducing spam threads, limit public support / help, train / improve staff's ability on helping people directly through a ticket, and keep organized with many common problems and known issues.​

Extra Information:

Ticket Tool is a great ticket bot to use!
Maple#9111 - Discord Name and Tag​

 

[WildAbbee]

Pay to create a ticket lol

JustThiemo make it happen it'll be funny

 

[DROGON623]

-1
We have assistance chat and the community assistance page on forums

 

[Rodagave115]

Suggestion - DENIED

​

Hello, oMaplee​

Thank you for your interest in JartexNetwork by creating a suggestion for the network. After reviewing your suggestion, I have decided to deny it for the following reason(s);​

• Although the support tickets could increase the attention someone receives, we like the community to be involved whilst a player is in seeking assistance, therefore this feature won't be added.

Have fun playing on JartexNetwork!​

Kind Regards,​

~ Rodagave115​