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Denied Discord Support Tickets

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nVerse

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Joined
February 19, 2021
Messages
23
Points
15
IGN
nVerse
Minecraft Username:
oMaplee​

What is the suggestion about?
Support Tickets​

Description:
Help comes in all forms, even tickets. JartexNetwork has a lot of players online, and with that, a lot of people will need help with at least one thing. To limit forum posts about people needing help and people spamming "how tf do I do this??!?!??!" in Discord main-chat, I suggest to add tickets. There are many Discord bots you can use to add the tickets feature into a Discord guild / server. Tickets should only be opened if the player / user needs help from a staff member or administrator. Creating tickets and adding this feature overall will make a great addition to the Discord server and limit a lot of spam threads and annoying comments in the main-chat.​

How can this idea help to improve JartexNetwork?
This can help JartexNetwork by reducing spam threads, limit public support / help, train / improve staff's ability on helping people directly through a ticket, and keep organized with many common problems and known issues.​

Extra Information:
Ticket Tool is a great ticket bot to use!
Maple#9111 - Discord Name and Tag​
 

not_Nuggets

Addicted Member
Banned
Donator
Joined
August 14, 2020
Messages
2,123
Points
249
Age
18
IGN
not_Nuggets
Pretty sure this already got suggested and denied

I like the idea but it can be easily abused by people spam creating threads
 

MerhusDagon

Donator
Donator
Joined
October 29, 2017
Messages
968
Points
79
Age
17
Great idea, but not sure how this could get abused like mentioned above .
 

WildAbbee

Addicted Member
Banned
Donator
Joined
May 26, 2020
Messages
1,612
Points
180
Age
24
IGN
WildAbbee
Minecraft Username:
oMaplee

What is the suggestion about?
Support Tickets

Description:
Help comes in all forms, even tickets. JartexNetwork has a lot of players online, and with that, a lot of people will need help with at least one thing. To limit forum posts about people needing help and people spamming "how tf do I do this??!?!??!" in Discord main-chat, I suggest to add tickets. There are many Discord bots you can use to add the tickets feature into a Discord guild / server. Tickets should only be opened if the player / user needs help from a staff member or administrator. Creating tickets and adding this feature overall will make a great addition to the Discord server and limit a lot of spam threads and annoying comments in the main-chat.

How can this idea help to improve JartexNetwork?
This can help JartexNetwork by reducing spam threads, limit public support / help, train / improve staff's ability on helping people directly through a ticket, and keep organized with many common problems and known issues.

Extra Information:
Ticket Tool is a great ticket bot to use!

Maple#9111 - Discord Name and Tag
#assistance-chat? f f f ff ff f f ff ff ff dfgh fghfdfghfdgh fgh dfgh
 
AUTHOR
AUTHOR
nVerse

nVerse

Member
Suspended
Joined
February 19, 2021
Messages
23
Points
15
IGN
nVerse
Minecraft Username:
oMaplee

What is the suggestion about?
Support Tickets

Description:
Help comes in all forms, even tickets. JartexNetwork has a lot of players online, and with that, a lot of people will need help with at least one thing. To limit forum posts about people needing help and people spamming "how tf do I do this??!?!??!" in Discord main-chat, I suggest to add tickets. There are many Discord bots you can use to add the tickets feature into a Discord guild / server. Tickets should only be opened if the player / user needs help from a staff member or administrator. Creating tickets and adding this feature overall will make a great addition to the Discord server and limit a lot of spam threads and annoying comments in the main-chat.

How can this idea help to improve JartexNetwork?
This can help JartexNetwork by reducing spam threads, limit public support / help, train / improve staff's ability on helping people directly through a ticket, and keep organized with many common problems and known issues.

Extra Information:
Ticket Tool is a great ticket bot to use!

Maple#9111 - Discord Name and Tag
The tickets should only be for people with the Donator role or some special Proficient role then.
 

WildAbbee

Addicted Member
Banned
Donator
Joined
May 26, 2020
Messages
1,612
Points
180
Age
24
IGN
WildAbbee
The tickets should only be for people with the Donator role or some special Proficient role then.
yes lets make support tickets BUT ONLY FOR THE PEOPLE WHO DONT NEED THEM
 
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Reactions: Yuu

Yuu

Known Member
Known Member
Donator
Joined
July 31, 2020
Messages
2,318
Points
224
Age
19
IGN
UltraFartKnocker
#assistance-chat? f f f ff ff f f ff ff ff dfgh fghfdfghfdgh fgh dfgh
U heard the lady, we have a speedy assistance chat for a reason.
 

XstreamSpeed

Addicted Member
Banned
Donator
Joined
November 7, 2020
Messages
455
Points
95
Age
16
IGN
XstreamSpeed
The tickets should only be for people with the Donator role or some special Proficient role then.
Over 90% of people playing On JartexNetwork don't have a rank this won't work the usual #assistance-chat is better everybody can use it and Clear their doubts
 
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