Spent 60 Euro on Prison Keys, didnt know about Reset

[PHIDRA2]

Hello, im PHIDRA2 and yesterday I bought 4 Event Keys and today 4 god keys.

I didnt know that there`s gonna be a reset in two Days, im so happy about my Stuff and now I loose everything.
Maybe you Guys can Start my year really REALLY good with giving me the keys again.
I`d apprecade it so so much!!

If you maybe need a proof or the Transaction ID, ill hand it to you.
I`d do everything to get my money/keys back...

I thought ill gonna keep the stuff for a while now.
But obviously I wont...

with kind greetings,
PHIDRA2

 

[Lumin0us]

Well that's very sad.... I feel bad about that... You can still open them if you want

 

[PHIDRA2]

Well that's very sad.... I feel bad about that... You can still open them if you want

What do you mean "I can still open them"?
I already used them, or do I get them back when the new Season`s starting?
I dont think so

 

[Lumin0us]

What do you mean "I can still open them"?
I already used them, or do I get them back when the new Season`s starting?
I dont think so

Oh.... sorry got bit confused, well atleast be happy that you got something awesome, I guess

 

[JaSumRilSlav]

That's really sad man, you should've informed yourself by asking in chat or on discord maybe...

 

[The_W]

I'm not sure about this, But in the news it is said that "Of course, all purchases will be reissued so nobody will be out of pocket in that regard."
So, probably you'll get those keys again after reset, But I'm not sure. Well, the only way to find out is waiting a reliable answer from experienced player or staffs Or wait the reset to come and see.

Well, if it'll not be reissued after reset, I felt sorry to you too.

 

[Norking]

I believe that if you have done the purchase before the reset announcement then it is RIP but if you have done it after the reset announcement then be happy. I'm not sure but we got to be patient to see.

 

[OnyxBlaster]

What exactly is a Reset? I know that the name is self-explanatory but what components does it cover?

 

[Norking]

What exactly is a Reset? I know that the name is self-explanatory but what components does it cover?

The reset is :
Removes all items, money, tokens, pms, cells, and pretty much everything you know except : Ranks, Gkits, Commands

 

[KrakenTV]

Well if you opened the keys and got ranks or gkits why should they give back to you? I would say no to giving back or refunding...