perm duke rank voucher, used 4 duke kits, the voucher has already redeemed and wasn't registered

[knaop]

hello jartex, im having a problem which i used 4 duke kits which 2 of them i bought from auctionhouse, the other 2 is from player shop
The 2 i bought from player shop said "The voucher has already redeemed" which i didn't, while the other 2 was "The voucher isn't registered"
and i just lost around 200k or more, i only got i screenshot because i forgot to take it before but ask people in the server about why it isn't working, i tried using other kits voucher like knight and lords and it was okay with no issue, but not with the duke
i also once got a forever duke rank voucher which i got from a giveaway, it sucks that i lost it. Please fix this bug issue or something it would really help
also my ign is: knaop, if im offline there contact me on Discord: Kuusetsu_#7005
I only have 1 screenshot that i took when i remember to appeal it here.
Please fix this bug, it would help me alot.

 

[khilvansh]

Hello Knapp,
Please share the screen shot here use https://imgur.com to convert the screen shot into a link

 

[knaop]

Hello Knapp,
Please share the screen shot here use https://imgur.com to convert the screen shot into a link

I can't, i can't sign-up at the website, when i tried it said "We're sorry! Account sign-up is not possible in your region"

If possible i can send it on discord like the last appeal its Kuusetsu_#7005

Side note: I only have 1 Screenshot because i forgot to take the other until now

 

[AprilSixteen]

I can't, i can't sign-up at the website, when i tried it said "We're sorry! Account sign-up is not possible in your region"

If possible i can send it on discord like the last appeal its Kuusetsu_#7005

Side note: I only have 1 Screenshot because i forgot to take the other until now

Duke kit or Duke rank? And for ss, just upload the image here https://imgbb.com and copy the link.

 

[knaop]

both duke kit and duke rank, i bought 4 duke kit, 2 from the auctionhouse and the other 2 from playershop
the duke rank, i got it from a giveaway

2023-04-17-04-39-17 hosted at ImgBB

Image 2023-04-17-04-39-17 hosted in ImgBB

ibb.co

 

[footfariezrule]

Did you report this on the bug forum? Seems like a bug, and that would be the place to report this.

 

[gdbstheknight]

Cause they were duped silly!!!!!!!!!! U can report people who sold u duped ranks for banning them for 31 days

 

[kaivalya]

The 2 i bought from player shop said "The voucher has already redeemed" which i didn't, while the other 2 was "The voucher isn't registered"

The voucher has already redeemed most definitely mean that it was duped
while the voucher isn't registered is a known bug which could also be due to duping

When buying high value items you should always record, that way if something goes wrong you would be able to prove that it happened and who you got that item from, without that its really hard to track who is the duper and to reimburse you.

You could report dupers over at https://jartexnetwork.com/forums/gameplay-reports.60/ for bug abusing
And you could report the bug itself over at https://jartexnetwork.com/bug-reports/
Make sure to include as much detail and evidence as possible

But its too late as of today so remember it the next time you face this problem
By the way I have got a king kit, so if you interested I can gift it to you as a consolation but thats about it

Recenty duping was at peak on survival and its possible you were victim of it, you could check out about it here

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