I need help getting my rank.

[Marlow_robert]

Hey. So I bought a rank a while ago and I joined kitpvp and I realized I don't have my hero rank, I don't know if it was because I changed my name or because I haven't been on in a while 2EY964797V828724X that was my key for when I bought the rank.

09/09/2020 this is when I bought the rank. ​

 

[FreePalestine]

So the problem is that
JartexNetwork saves your rank and stats in us USERNAME, unlike premium servers who save it in ACCOUNT UUID.
Now here's what you can do
1. Change your username back to your previous username
2. Use a cracked launcher to play with your previous username.
3. If you don't want to change your username, You can buy rank transfer Here.

 

[Doytrex]

Hey. So I bought a rank a while ago and I joined kitpvp and I realized I don't have my hero rank, I don't know if it was because I changed my name or because I haven't been on in a while 2EY964797V828724X that was my key for when I bought the rank.

09/09/2020 this is when I bought the rank. ​

The server doesn't support names being changed, which simply means that your rank would be on the name you bought the rank in. Try looking for the IGN (in game name) you bought the rank in and play in that or transfer the rank to your new name, which requires 10 euros. Or, change your premium account name back to the name that has the rank just like mentioned. If you think that you lost your rank in the same name you bought the rank in, then make a payment issue on jartex forums by going to the payment issue page and owners will try helping you out with the situation.

 

[Northern_Star]

Hey. So I bought a rank a while ago and I joined kitpvp and I realized I don't have my hero rank, I don't know if it was because I changed my name or because I haven't been on in a while 2EY964797V828724X that was my key for when I bought the rank.

09/09/2020 this is when I bought the rank. ​

i will prefer to remove the key part as its the transaction id.

 

[Doytrex]

Hey. So I bought a rank a while ago and I joined kitpvp and I realized I don't have my hero rank, I don't know if it was because I changed my name or because I haven't been on in a while 2EY964797V828724X that was my key for when I bought the rank.

09/09/2020 this is when I bought the rank. ​

Don't share your transaction ID to other people especially in a public thread.

 

[The9mmDefeater]

So the problem is that
JartexNetwork saves your rank and stats in us USERNAME, unlike premium servers who save it in ACCOUNT UUID.
Now here's what you can do
1. Change your username back to your previous username
2. Use a cracked launcher to play with your previous username.
3. If you don't want to change your username, You can buy rank transfer Here.

SO WHAT I GONNA SAY HERO RANK NOT WORTH THE RANK TRANSFER U COULD BUY ANOTHER 1 XD AND SAVE MORE MONEY

 

[AlexTheRocker2]

If you are reading this ur good at pvp

 

[FreePalestine]

SO WHAT I GONNA SAY HERO RANK NOT WORTH THE RANK TRANSFER U COULD BUY ANOTHER 1 XD AND SAVE MORE MONEY

They made it that you have to buy it because people will constantly keep changing rank for no reason. They should have made buy like 1 or 2€.

 

[MrBeastAlan]

change your name to what it was and NEVER share your transaction information as this is a treat for hackers. R rLilJesus you may lock the thread

 

[Niftytr]

Community Assistance - Solved

Hello, Marlow_robert!​

Your question and/or concern has been solved, feel free to contact a member of the staff team, or post your question in this same sub-forum if you ever require assistance in the future.​

Thank you for being part of the JartexNetwork community.​

Kind Regards,​

~ Itzcqldfxld​