i got probleme with my gkit

[Hellangel13]

HEllo i bought gkit a month ago on boutique for 5 eu but my gkit pot just dissapear i didnt have it anymore can it be possible can a new or maybe fix thats pls thanks for help and my name in game is Hellangel13

 

[Hellangel13]

the payment request from jartex or from my bank account ?

 

[alyan]

the payment request from jartex or from my bank account ?

from Jartex, the link I gave you

- https://jartexnetwork.com/forums/payment-issues.86/

This ^

 

[Bibaho]

Hello H Hellangel13 ,

Search your emails for this: "Thank you for your JartexNetwork Store purchase".

You will find the Transaction ID inside this message, otherwise you will not be refunded.
As indicated above you by alyan can follow the link https://jartexnetwork.com/forums/payment-issues.86/.
You cannot recover your purchase without the transaction ID

 

[Sav]

Hello H Hellangel13 ,

Search your emails for this: "Thank you for your JartexNetwork Store purchase".

You will find the Transaction ID inside this message, otherwise you will not be refunded.
As indicated above you by alyan can follow the link https://jartexnetwork.com/forums/payment-issues.86/.
You cannot recover your purchase without the transaction ID

He is banned for cheating lol.