Hello i had a perm Premium rank i used it and it claimed it and i never got the rank so pls help

[whyhac]

Hello i had a perm Premium rank i used it and it claimed it and i never got the rank so pls help Username whyhac

 

[kaivalya]

If you bought that rank and havent got it yet, I suggest make a payment issue

If you won it from a crate and havent got it yet, make a bug report

In somecases it does take time for you to get rank but it is resolved later

Keep in mind for payment issue you will be asked a lot of details regarding your transaction while for bug report you should have good evidence to prove its a bug, as things dont work on hearsay

 

[Mo_oC]

Welp, this is really sad for you

 

[RoshanSant86]

Hey there,
If it is a bug issue; immediately do a bug report
If there is any problem still try and contact a staff person for ur problem

 

[Aevicene]

if u bought it then better go check out the payment issue forums tho u should have valid evidence such as a screenshot of the payment page and all well for further related assistance i would suggest u to check the link below

https://jartexnetwork.com/forums/community-assistance.90/https://jartexnetwork.com/forums/community-assistance.90/

 

[quit]

Hello, whyhac
If you bought it from the jartex shop/buycraft, you need to make a payment issue
If you get it from a crate or the action house you need to make a bug report here

 

[daviddaraban]

Hello i had a perm Premium rank i used it and it claimed it and i never got the rank so pls help Username whyhac

sad to know that
have fun!!!!!!!!!!