- Joined
- April 7, 2023
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- 3,469
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- 17
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- Unknowingly
Greetings, everyone! I'm creating this thread to inform the part of the community that is unaware of some crucial information. This lack of awareness often leads to them fall for player tricks, frequently resulting in the loss of account access.
- Token Logging
Recently, some players have been tricking others into linking their accounts to an unknown email, falsely claiming it is associated with JartexNetwork. According to reports, players were asked to link their accounts to this email: jartexnetworkservice.gmail.com. However, this is not an official email, it is a fake address created by a player to token-log accounts.
Do not link your account to this email or any similar ones based on a player’s request. Doing so will endanger your account, allowing the other player to change your password at any time.
- Fake Staff Member accounts
Another method used to steal players account passwords is by creating a fake Discord account impersonating a Staff Team or Management Team member. Staff members are not allowed to ask for personal information such as account passwords or IP addresses, and players should never provide this information.
It is very important to verify whether the account messaging you is a real staff member or an impersonator.
- How to verify the real accounts?
Well, it is easy to verify the real account, you just have to match the username of the account that is messaging you with the real staff member account. You can tag the real staff members on discord to see their usernames.
This is where you can verify the usernames.
1363146728219349203 | This is the user-id of one discord account that's frequently been impersonating the members of Staff Team and Management Team. Again, always verify whether the account you're communicating with is an actual staff member's account or not
How This Works and How You Can Regain Access to Your Account
- How This works: Once the email is linked to your account, the account stealer waits for you to log off. As soon as you leave the server, they log in using your username. Since their email is now linked to your account, they can easily change the password using the /resetpassword command, causing you to lose access to your account.
- How you can regain access to you account: We urge you to contact a staff member and provide evidence to prove you own the account. If your Discord was or is linked to your in-game account, that would helps a lot. Otherwise, share old gameplay videos or refer to your previous chat/gameplay reports. Once verified, you can request the staff to temporarily ban your account to prevent misuse. After that, submit a password reset request here to receive a new, secure password for your account.
This is not limited to the methods mentioned above. Take responsibility for your accounts and prevent from sharing your password with anyone you do not fully trust.
To ensure your account protection, you can always enable 2FA.
To ensure your account protection, you can always enable 2FA.
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thanks for giving us the info .