If your friend got any proof of the payment he should make a payment issue request here; https://jartexnetwork.com/forums/payment-issues.86/.
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Because this thread is more then a week old. This comment is seen as ‘gravedigging’, this isn’t allowed. Look at this as a verbal warning, next time I will proceed to punish.
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If you add some useful text in that colour it isn’t a bypass. If you however add some random words or something like ‘ Please enter a message with more than 10 words’, it is considered a bypass.
You can report rule breakers yourself here, with enough proof; https://jartexnetwork.com/forums/gameplay-reports.60/.
Or
Use /staff in-game when you suspect someone for using any type of cheats.
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Yep it is, good to point it out. Players should be aware of this because that will save us a lot of time. We don’t like punishing people just because they weren’t aware of the rule.
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