Solved Unreal bug.... or glitch.. or smthin

[YouCantKnowMeh]

When i try to open jartex, it shows am perma banned, but when i wrote an appeal, a mod told me that i wasnt banned...
I still am unable to join jartex and it still shows i am permanently banned. I even try relogging in, also tried restarting my pc still isnt working.
Help needed.




Btw i was playing gens from the past week without problem....

 

[alyan]

Yes, You are not banned, its just your IP matches with a person who is banned|

to fix this, all you have to do is restart your router (wifi)

If you faced any further issues while playing on JartexNetwork, let us know by using one of the following links:

• Forums Community Assistance.
• Discord Assistance-Chat

 

[YouCantKnowMeh]

thank you aylen, ill try it, but just saying that person waz me
but not that it was my fault..

 

[alyan]

thank you aylen, ill try it, but just saying that person waz me
but not that it was my fault..

yes but thats actually not you, see the ban is 3 months old

 

[YouCantKnowMeh]

yes but thats actually not you, see the ban is 3 months old

hmm and i wasnt even active on minecraft in those days

 

[YouCantKnowMeh]

BRO, i restarted my router still i cant play *_-

 

[alyan]

BRO, i restarted my router still i cant play *_-

I think you should Create ticket now

 

[SolidPrep]

When i try to open jartex, it shows am perma banned, but when i wrote an appeal, a mod told me that i wasnt banned...
I still am unable to join jartex and it still shows i am permanently banned. I even try relogging in, also tried restarting my pc still isnt working.
Help needed.




Btw i was playing gens from the past week without problem....

Hello Y YouCantKnowMeh , The problem you're facing is called “IP conflict”, basically your IP has matched with someone's IP who is currently banned. You can just restart your Wi-Fi/router to fix this issue. But since even after restarting your Wi-Fi/router, you're facing the issue, it means that you've got a static router (whose IP doesn't change even after restarting it).
The only thing you can do is create a ticket using this link: https://jartexnetwork.com/support-tickets/open?department_id=4, and make sure to provide your IP in the ticket. It may take around one week to get management team's response on it.

 

[SoenceGam3ing]

Community Assistance - SOLVED

Greetings, YouCantKnowMeh.​

Thank you for reaching out to us with your question and/or concern. After further review of your post, I have determined that your question has been solved. If you need any further assistance in the future, please don't hesitate to contact a member of the staff team or post your question in this same sub-forum.​

​

Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

SoenceGam3ing​