Immortal Factions Slow Staff

[NustedBut69]

Do you guys feel the staff's response times are acceptable for a large professional server that is collecting bands every day?

 

[kaivalya]

Well they are slow but theres nothing you can do about it
If you thing you want to bring some change then apply for trial

Also if you want quick help from staff go to [Help and Support] Voice channel on Discord which in my experience is fastest way to get staff attention

And to support your arguement here are the reponse times from what I have observed on discord DMs and Forums

Avg Response Times

Trials: 1 hour
Helpers: 6 hours
Jr mods: 6hours - 1 day
Mods: minimum 1 day to never
Sr mods: 7 days minimum
Manager: 15 days
Owners: 2-3 months

I honestly dont care anymore after how long they respond as long as they are getting the work done and apologizing
Your arguement is like saying "Jartex is lagging so much, even tho they are getting paid, they should just by more servers"
They are doing the best they can and theres only so much they can do
Hope you realize that and move on

 

[NustedBut69]

3 days for a payment issue response? Seems like they are not properly staffed to me, or they are just lazy. Nothing to do with the lag, but I don’t like when people mess with my bankroll like that.

 

[NustedBut69]

Well they are slow but theres nothing you can do about it
If you thing you want to bring some change then apply for trial

Also if you want quick help from staff go to [Help and Support] Voice channel on Discord which in my experience is fastest way to get staff attention in my opinion

And to support your arguement here are the reponse times from what I have observed on discord DMs and Forums

Avg Response Times

Trials: 1 hour
Helpers: 6 hours
Jr mods: 6hours - 1 day
Mods: minimum 1 day to never
Sr mods: 7 days minimum
Manager: 15 days
Owners: 2-3 months

I honestly dont care anymore after how long they respond as long as they are getting the work done and apologizing
Your arguement is like saying "Jartex is lagging so much, even tho they are getting paid"
They are doing the best they can and theres only so much they can do
Hope you realize that and move on

Lol you a such a simp for this server. Nothing to do with lag.

 

[kaivalya]

3 days for a payment issue response? Seems like they are not properly staffed to me, or they are just lazy. Nothing to do with the lag, but I don’t like when people mess with my bankroll like that.

lol payment issue, thats a biggie
Its the owners who look after this kind of staff, you are lucky its a payment issue (its all according to book and action can be taken fast)
And not some giveaway glitch which takes ages to solve

 

[kaivalya]

Lol you a such a simp for this server. Nothing to do with lag.

It was just an example
High chance if you are here just to show hate and dont require any help then your post might just be marked solved without you getting a solution.
So just chill and wait patiently till owners reply (my guess they arent going to reply for atleast 7 more days)

 

[NustedBut69]

It was just an example
High chance if you are here just to show hate and dont require any help then your post might just be marked solved without you getting a solution.
So just chill and wait patiently till owners reply (my guess they arent going to reply for atleast 7 more days)

No hate just dissapointment in the staffs response time. You’d think it’d be easy to give someone a rank they paid for.

 

[progamezia]

staff are very busy,please understand they are busy,just contact a staff whos a lower staff level,for example,if a sr mod doesnt respond,then contact a moderator,if the moderator doesnt respond,contact a jr mod,if they dont respond,contact a helper,if they dont respond,contact another staff

 

[SquareWings928]

Do you guys feel the staff's response times are acceptable for a large professional server that is collecting bands every day?

Yeah it is, you don't see many other servers with faster response times lol.

 

[Yuu]

staff are very busy,please understand they are busy,just contact a staff whos a lower staff level,for example,if a sr mod doesnt respond,then contact a moderator,if the moderator doesnt respond,contact a jr mod,if they dont respond,contact a helper,if they dont respond,contact another staff

Bro you got no idea whats happening here, stay out. rn its like he got scammed off his money and he isn't getting the rank or a response from server side.