Related about PETS

[ItszMePotatoo]

So a few days ago , i got a goblin pet and spent a day to hatch it. But on today's server reboot my pet just disappeared out from my /pets. Guess this still exists even from last season anyway of still getting back meh pet? xd

 

[The_W]

Hello,
I think that's a bug and you can report it here clearly:

https://jartexnetwork.com/forums/bugreport/post-thread

Make sure to include any weird signs before the bug took place, and how it happened last season too.
Unfortunately, staffs was unable to refund any loses. I am sorry for you and wish you good luck!

 

[rLilJesus]

Hey,

So, I have been dealing with the same issue (last season). And I have come to the conclusion that the pets "get bored and they leave from your command".

Now, JustThiemo can give us more explanations but what I said just above seems to be it. Because all the pets I have lost the reason they were lost was that I hardly used them anytime.

Now because I read your post you said that it got lost after it got hatched. You can still collect all the proofs and exact information about it and if it wasn't used for a long time then it has to be the fact that the pet got bored. Although, if it didn't happen as I explained report the bug directly on the Bug Report Section.

-> The link for the Bug Report.

 

[JustThiemo]

It should not happen no, if you could give a clear explanation on what steps you followed in order for it to disappear you should create a bug report.