Not getting island shards after completing quests.

[YugDaPro]

Hello,

My ign is YugDaPro and I am level 40. I completed the level 40 quest but didnt get 15 island shards which I should get. I got a quest
loot crate and a cookie but didnt get 15 island shards nor in form of amethyst shards neither directly in account. I live in a co-op island and the same thing happened with my friend who plays on my island with ign GamerLion13. If this is a glitch/bug please fix it and return my 15 island shards in my account.

Thank You,
YugDaPro

 

[Rioskiz_]

Were you expecting them from a lootcrate you got from the quest, or after completing the quest, one of the rewards you should have gotten was shards? can you clairfy?

 

[YugDaPro]

The level 40 quest has 2 rewards - a quest loot crate and 15 island shards. I completed the quest but I just got a quest loot crate and not the island shards. I dont know if it is a glitch/bug but the quest has guaranteed reward of 15 island shards which I have not got.

 

[xRANDOM]

Yeah, it happened to me. Report as bug

 

[piyush610]

Faced the same bug

 

[xRANDOM]

Rioskiz_ , please see and try it yourself. We are all struggling

 

[Rioskiz_]

I did get island shards

 

[xRANDOM]

What?! Many tried and the only shards I got were from crate keys. Anyways, thanks for your involvement.

 

[fofo888]

If it still doesn't work make a bug report

 

[xRANDOM]

I did get island shards

If it still doesn't work make a bug report

The staff had recieved shards. So I think it only works for some players. All I know is it did not work for me