I am so sorry that this happened to you
This is a known bug with the staff members of Jartex, and sadly it has yet to be fixed.
All the developers are notified of this and are trying their hardest to fix the issue
Also:
In order to report something like this, please go to the official Bug Reports Section, which is here.
Reminder: In order for anything to happen, you need evidence, such as a video of you logging in.
If you have any more questions, please dm me on Discord. My discord is Nuggets#0007
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