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Solved I am not ban but cannot access the server and no sr.mod answers me

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IS_Moha_

New Member
Joined
October 10, 2021
Messages
9
Points
3
Age
21
Hello,
I had made an unban appeal but was told it came from my ip and not from a ban but I was told to contact a safe mod and no one answered me (discord and in the forum) :(
I need my problem to be solved as soon as possible please.
thanks for help.
 

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Solution
According to https://jartexnetwork.com/bans, you have never logged into JartexNetwork.

As other community members have already explained, please contact the SrMod Team, either here or Discord (I suggest to do it via Discord). You can also join https://discord.gg/jartex, ping one helper+, and ask them to create a ticket for you, with the reason "static ip conflict". When that ticket is created, you will have a fully private way to chat to the Management Team, and they can assist you there.

I hope your issue gets fixed soon.
Regards, Nuggets



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Yanique1

Known Member
Known Member
Great Reporter
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Joined
May 5, 2020
Messages
5,824
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if you want to reach a senior mod the quickest, ask a staff member to create a ticket for you in discord. These are regularly checked and you should get a reply much sooner.
 
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