Forums Store How and why.

[Mack]

I did a payment Issue Forum page to get assitance from The owners,

So I bought A Crystal Rank for 31 Days with a Giftcard I won, and I didnt received it.
I created a Payment Issue to get Help.
10 Days Later (Yesterday 14/02) I got a notification on my phone that Voodoo Messaged me about it being Solved.
I come Home check on minecraft, and what do I see on My ranks. NOTHING

Its honestly dissapointing.
So what Im asking for right now is, Why do you all say ''Solved'' When nothing is even Happening.

 

[Mack]

You might have gotten refund in gold , can you check your gold balance in /goldshop?

Oh wait i just understood what you mean. I will check later but thanks for the tip.

 

[iAxy]

Hello Mack !
Thanks for writing this payment issue in order to inform JartexNetwork, although I am really sad that you lost your money

I can suggest you to check you Bank/Paypal account; because when you buy something and it didn't happen you should check it ( they pay you back to your paypal/bank account. )

I would also suggest you to rewrite this pay issue in #Payment Issues forum page. I believe they will answer you fastly with the best answer!

Have a nice day/night!

Kind Regards: iAxy~

 

[Mack]

Hello Mack !
Thanks for writing this payment issue in order to inform JartexNetwork, although I am really sad that you lost your money

I can suggest you to check you Bank/Paypal account; because when you buy something and it didn't happen you should check it ( they pay you back to your paypal/bank account. )

I would also suggest you to rewrite this pay issue in #Payment Issues forum page. I believe they will answer you fastly with the best answer!

Have a nice day/night!

Kind Regards: iAxy~

Are you serious. Did you even read it trough. At this point you just did a fucking macro. First read THEN answer.

 

[Thekillerwolf55]

Are you serious. Did you even read it trough. At this point you just did a fucking macro. First read THEN answer.

I also misunderstood? Why are we getting rude to people??

 

[Mack]

I also misunderstood? Why are we getting rude to people??

Well, i kinda have a fight he doesn't know, its clan issues but this is going off topic.

 

[Mack]

I also misunderstood? Why are we getting rude to people??

And he also did use micro and not like reading it completly.

 

[alyan]

I did a payment Issue Forum page to get assitance from The owners,

So I bought A Crystal Rank for 31 Days with a Giftcard I won, and I didnt received it.
I created a Payment Issue to get Help.
10 Days Later (Yesterday 14/02) I got a notification on my phone that Voodoo Messaged me about it being Solved.
I come Home check on minecraft, and what do I see on My ranks. NOTHING

Its honestly dissapointing.
So what Im asking for right now is, Why do you all say ''Solved'' When nothing is even Happening.

I guess time to make another payment report

 

[Mack]

FuzniX or Thekillerwolf55 Can you please close this, My crystal came after 3 days of this Posting. So its Solved.

 

[Thekillerwolf55]

Community Assistance - Solved

Hello, Mack!​

Your question and/or concern has been solved, feel free to contact a member of the staff team, or post your question in this same sub-forum if you ever require assistance in the future.​

Thank you for being part of the JartexNetwork community.​

Kind Regards,​

~ Thekillerwolf55​