Help please rank issue

[SouthAfrican]

I didn't know a voucher perm voucher would downgrade me. I was god rank now im titan. Somone told me you dont loose your main rank and you get titan with the kit and god kit. idk why I thought it was a good idea to right click it but I want god rank back that I paid for. I was god now Im titan. https://gyazo.com/f93e1b6c4e5bf31ce4c37087998f320b Proof I downgraded. I want rank back please.

 

[SouthAfrican]

I didn't know a voucher perm voucher would downgrade me. I was god rank now im titan. Somone told me you dont loose your main rank and you get titan with the kit and god kit. idk why I thought it was a good idea to right click it but I want god rank back that I paid for. I was god now Im titan. https://gyazo.com/f93e1b6c4e5bf31ce4c37087998f320b Proof I downgraded. I want rank back please.

Also can I get my perm titan voucher back PLEASE thanks.

 

[Thekillerwolf55]

Hello there! Your items will not be redeemed if you have lost them. If you have proof that you own a rank higher than the voucher, then please file a bug report about it and provide proof that you own the rank the voucher was offering.

 

[Thekillerwolf55]

Community Assistance - BUG ​

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Hello, SouthAfrican.​

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Please submit a bug report if you find any server-related bugs to let us know at https://jartexnetwork.com/bug-reports/. When you fill out a bug report, be sure to include as much information as you can and enough proof to help us fix the bug as soon as possible. This will help us understand the bugs more simply. Patience is essential in this situation because we don't have a set period for when they will be handled and paced. You can also get in touch with a staff member if you wish to report problems that could give you an unfair edge or simply ruin your gaming experience. They will notify you and the developers after you send the bug evidence to them if it is in the process of being patched or has already been patched. Both work, but telling a staff member about the bug right away might help it get patched soon. If you need any help in the future, you can get assistance via Discord at discord.gg/Jartex or create a thread related to that issue at Community assistance.​

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For your reference, here is the link to our server rules ➟ JN RULES. In the future, please make sure to read and respect our server rules.​

Thank you for your time on JartexNetwork.​

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Kind Regards,​

~ Thekillerwolf55​

 

[Thekillerwolf55]

Community Assistance - SOLVED

Greetings, SouthAfrican.​

Thank you for reaching out to us with your question and/or concern. After further review of your post, I have determined that your question has been solved. If you need any further assistance in the future, please don't hesitate to contact a member of the staff team or post your question in this same sub-forum.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

Thekillerwolf55​