Didn't get spartin rank after purchase

[ikickyour4ss]

I bought the rank before I made an account with this site so I think it went into the abyss here is
Transaction ID: tbx-39914623a73667-488abe

Product:

1x Spartan · Immortal

Total: 60.00 EUR

 

[Thekillerwolf55]

Hello, first of all, remove the transaction ID asap; we don't need it and it's yours.
If you didn't receive the rank, make sure you added the correct game name, and if so and you didn't get the rank, then make a payment issue ticket explaining your issue and filling out certain sections with accurate information. Patience is the key here, so don't get impatient.

 

[Thekillerwolf55]

Fill the payment issue ticket here https://jartexnetwork.com/forums/payment-issues.86/ and use the transaction ID in right area and please edit the message and remove the transaction ID.