After claiming the GKIT you should restart your game, then you should have it.
I'm pretty sure you opened a GKIT Potions Container, I saw it on /ah for 11111$ a couple days ago.
If you bought the GKIT from the store, submit payment issue here.
Your question and/or concern has been solved, feel free to contact a member of the staff team, or post your question in this same sub-forum if you ever require assistance in the future.
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