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Solved Problem with the rank

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Sahil1234

Member
Joined
June 6, 2022
Messages
2
Points
7
Age
23
I have a problem with the rank
my friend gifted me rank gold but i already had it.
so he lost 15 euros. what we do?
 
Solution
Community Assistance

Hello, Sahil1234.​

Your friend is able to submit a payment issue here: https://jartexnetwork.com/forums/payment-issues.86/ and you may be able to get a refund although it most likely will be in Gold instead of your actual money back.​
For your reference, here is the link to our server rules JN RULES. In the future, please make sure to read and respect our server rules.​
Thank you for your time on JartexNetwork.​

Kind Regards,​
~ iFlyYT

kaivalya

Great Reporter
Great Reporter
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Joined
December 3, 2020
Messages
7,468
Points
318
Age
22
Don't think there is anything you can do about it.
These purchases are non refundable said in the T&C.
 

iFlyYT

Sr.Mod
Staff member
Sr.Mod
Great Reporter
Donator
Team Appeals
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Team Mentorship
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Joined
June 18, 2021
Messages
5,927
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Age
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Community Assistance

Hello, Sahil1234.​

Your friend is able to submit a payment issue here: https://jartexnetwork.com/forums/payment-issues.86/ and you may be able to get a refund although it most likely will be in Gold instead of your actual money back.​
For your reference, here is the link to our server rules JN RULES. In the future, please make sure to read and respect our server rules.​
Thank you for your time on JartexNetwork.​

Kind Regards,​
~ iFlyYT
 
Solution

iFlyYT

Sr.Mod
Staff member
Sr.Mod
Great Reporter
Donator
Team Appeals
Team Applications
Team Mentorship
Team Reports
Team Social Media
Joined
June 18, 2021
Messages
5,927
Points
275
Age
18
Community Assistance - Solved

Hello, Sahil1234!​
Your question and/or concern has been solved, feel free to contact a member of the staff team, or post your question in this same sub-forum if you ever require assistance in the future.​
Thank you for being part of the JartexNetwork community.​

Kind Regards,​
~ iFlyYT
 
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