Solved Ip issues

[JOSHUABEASTY1]

I was recently unbanned 2 months ago however whenever I tried logging on I could not. I asked staff and they said I had a ip issue and I have waited 2 months for something to happen but nothing has so I have decided to appeal. Please fix this issue so I can continue playing. I am able to play on my account on other ips but not my own and I cannot reset my router.
Your sincerely,
JOSHUABEASTY1

 

[Thekillerwolf55]

Community Assistance - RESPONSE

Greetings, JOSHUABEASTY1.​

Hello, the problem you're having right now is an IP conflict. To fix it, restart your router and wait five minutes before turning it back on. If this problem continues, kindly submit a ticket at https://jartexnetwork.com/support-tickets/.​

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To ensure a pleasant and safe environment for all players, we kindly remind you to review our server rules regularly. You can find the link to our server rules here ➟ JN RULES. We appreciate your cooperation and understanding.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

Thekillerwolf55​

 

[LOUAI_]

You can solve this issue by simply restarting your router

 

[Thekillerwolf55]

Community Assistance - SOLVED

Greetings, JOSHUABEASTY1.​

Thank you for reaching out to us with your question and/or concern. After further review of your post, I have determined that your question has been solved. If you need any further assistance in the future, please don't hesitate to contact a member of the staff team or post your question in this same sub-forum.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

Thekillerwolf55​