i opened a prehistoric pet bundle. i didnt get anything

[CauseImAGod]

i opened a prehistoric pet bundle yesterday and i got nothing. i added a screenshot to prove i claimed the bundle.

 

[Thekillerwolf55]

Community Assistance - RESPONSE

Greetings, CauseImAGod.​

Chances are that this bundle might be bugged. If you bought it with Jartex currency or IRL money, then you should create a payment issue at Payment issue. If you didn't receive the bundle after your purchase, then it may be bugged, so please go ahead and make a bug report for this at Bug report!​

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To ensure a pleasant and safe environment for all players, we kindly remind you to review our server rules regularly. You can find the link to our server rules here ➟ JN RULES. We appreciate your cooperation and understanding.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

Thekillerwolf55​

 

[Thekillerwolf55]

Community Assistance - SOLVED

Greetings, CauseImAGod.​

Thank you for reaching out to us with your question and/or concern. After further review of your post, I have determined that your question has been solved. If you need any further assistance in the future, please don't hesitate to contact a member of the staff team or post your question in this same sub-forum.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

Thekillerwolf55​