Solved I can't connect to the server

[Lowzen]

Hello guys i've a problem
when i try to connect on the server , it display that
(i've a prenium acc)

 

[OrangeEndy]

Community Assistance - RESPONSE

Greetings, Lowzen.​

It appears that you recently changed your usernames. A username similar to your exists with stats and hence the server is denying your connection. To join again, you should change the username back to what it was. I hope this resolves your issue. You can feel free to contect me or any other Staff privately, here is my discord: OrangeEndy#9153​

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To ensure a pleasant and safe environment for all players, we kindly remind you to review our server rules regularly. You can find the link to our server rules here ➟ JN RULES. We appreciate your cooperation and understanding.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

OrangeEndy​

 

[OrangeEndy]

Community Assistance - SOLVED

Greetings, Lowzen.​

Thank you for reaching out to us with your question and/or concern. After further review of your post, I have determined that your question has been solved. If you need any further assistance in the future, please don't hesitate to contact a member of the staff team or post your question in this same sub-forum.​

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Thank you for your time on JartexNetwork. We appreciate your presence and hope you continue to enjoy your time with us.​

Best regards,​

OrangeEndy​