Hello caroline,
Sorry to hear you may have encountered a cheater while playing on our network. When you find a cheater on Jartex there are several things you can do.
Surely, if a player is jumping around you in circles, in an unusually way hitting you it is possibly bhop which is cheats and against jartex rules
First off, record the player if possible. Recording a cheater and reporting them here on forums is quick and easy. Using any program you want (OBS, Xbox Gamerbar, etc..) get proof that a player is cheating. Once you have proof, upload it to a website such as YouTube, Streamable, Imgur, or Medal.tv. From there you can take the link and use it in your report. The place to report cheaters on Jartex is "
https://jartexnetwork.com/forums/player-reports.106/". Make sure when reporting you follow the reporting rules listed HERE.
If you are not able to record the cheater, or do not know how, here is what you can do. If you find a cheater in a mini game server such as Bedwars, Skywars, TheBridge, or UHC, you can invite a staff member to your party and have them deal with it. If you don't know which staff are online you can always do /staff. From the /staff list invite a staff member (Preferably one Helper+) using the /party invite command. Once they are in your party tell them the suspected cheaters username, or /party warp them if they allow it.
Finally please remember that the server's anticheat is not perfect. Some clients can slip under the radar, staying undetected. With the help from players like you, we can punish many more hackers. If you have any more questions feel free to ask them. Furthermore, if additional help is needed join the JARTEX DISCORD and ask there.
I hope you have fun playing on JartexNetwork,
