Solved Console Mistake. (proof given)

[TheAqua_YT]

Dear Jartex Team,

About 5 minutes ago I was playing bedwars when I was on a tower which I built and soon after I fell from the top, then I took no fall damage, I was confused and thought it was because of lag. Then I was kicked out and then Banned for "No fall hacks". I was very upset about the console's misunderstanding and decided to report it here for fixing my issues and further issues.

Thank you.
-TheAqua_YT
(here is proof)

 

[TheAqua_YT]

Also, my friend just faced the same issue after his game, he just got kicked and banned.
This issue is serious and needs to be fixed.

 

[DoritoKiip]

The development team is well aware of the situation, they will fix this issue as soon as possible.
Sorry for the issue's, I hope you will enjoy the rest of your playtime on JartexNetwork.
I have requested your unban, send me the name of your friend on Discord: DoritoKiip#0607. I am going off for tonight so it might take longer for me to request the unban of your friend.

~Thread Locked