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Common issues with solutions!

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iFlyYT

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This thread will be explaining some issues you, or others, may face currently or in the future.

This thread will go into detail on how to resolve the issue that you are facing.

This thread will not contain all issues that you, or others, may face however it will contain the majority of issues faced in assistance chat or in general.


At JartexNetwork, there is a system to prevent users from joining the server with a VPN however it is possible to join via a VPN by filling out a form here: https://jartexnetwork.com/form/8/select however if you are not interested in filling out a form, you can turn off your VPN and play without it.
If you have suddenly been banned out of thin air, it may be a IP-Conflict. A IP Conflict is where your IP matches to another user who is currently banned. In order to check if this is a IP Conflict, you can go to the punishments page here: https://jartexnetwork.com/bans/ and search up your username / your alt(s). If none of them are banned, this is a IP Conflict. To resolve it, you must restart your router. Once your router has been restarted, try to log in again. If the same ban shows up, contact a Sr.Mod and state that you are experiencing a IP Conflict and that you have a static IP address.
If a different ban shows up, simply restart your router again.

If your name does appear to be banned at the punishments page, this is not a IP Conflict.
If you have been banned by the console, it can be one of two things. It could mean that your account has been banned for chargeback or it could mean that the anti-cheat has banned you.

You must appeal for the chargeback ban, even if it is false, you can do so here: Unban Appeal Form

If your ban mentions the word "Client Modification" and you have been banned by the console, this is a anti-cheat ban. In order to get unbanned, contact a staff member who will redirect you to another staff member who is able to fix your issue. If your ban is under 1 hour, we advise you to wait it out as the solution may take more than 10 minutes.
A staff member may have made a mistake and banned you. In order to get this fixed, contact a staff member who is Jr.Mod or above and explain that you have been false banned. They will look at your reasoning of the ban and get the specifics and let you know if it is a false ban or not. If it is a false ban, you will be unbanned.
If you have been banned and it is not false nor aligning with any of the issues stated above. You will have to appeal this. You can appeal here: Unban Appeal Form

Please make sure to read these: Appeal Guide, Appeal Advice
This means that, previously, there was a user on JartexNetwork with that specific username and since JartexNetwork is a cracked server, the username must be exactly the same as it was previously.
In order to not get this error anymore, change your username to what it is suggesting for it to be changed back to.

Example:
unknown.png

In this case, the user "Preskow" must change their username to "preskow"
unknown.png


If this error pops up, contact a user (this could be a friend, a stranger or a staff member. As long as they can join JartexNetwork) and ask them to do /find [Your_Username]

If it is at null, close your Minecraft and wait 30 minutes. If you have a reconnect button, you could also spam it however it is sometimes ineffective.

If it is not at null and is online, contact a staff member saying that your account may be compromised. They will need to see proof that it is your account, such as your account being linked to your Discord account.
In order to fix this error, you must follow the steps listed.

1. Go to Multiplayer.
2. Click JartexNetwork once.
3. Press Edit.
4. Put "Resource Packs" as enabled.
Then there you go! Try joining into JartexNetwork and you should see that it has fixed.
If you forgot your password, there is two things you can do.
If you have your email linked to your account on JartexNetwork, you may type the command "/resetpassword" which will send you an email allowing you to reset your password.

Do not have your email linked? There is another way! You may fill out a password reset form here: https://jartexnetwork.com/password.


These lovely people helped with this thread: Yanique1 Yanique1 , Swervinng Swervinng and FuzniX FuzniX !
Found this useful? Please let me know by reacting with the informative or useful reaction!
Feel like something should be included? Feel free to message me! Always looking to improve these.
 
Last edited:
AUTHOR
AUTHOR
iFlyYT

iFlyYT

Sr.Mod
Staff member
Sr.Mod
Great Reporter
Donator
Team Appeals
Team Applications
Team Mentorship
Team Reports
Team Social Media
Joined
June 18, 2021
Messages
5,927
Points
275
Age
18
Status
Not open for further replies.

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