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- WildAbbee
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What is your suggestion's title?
Suggestion Details:
How could this idea help improve JartexNetwork?
WildAbbee
What is your suggestion's title?
Appeal channel in discord
Suggestion Details:
There is a problem on Jartex! Since we only get 5 unban appeals on the forums, unless it's a severe punishment, even if it is false most players won't get it removed. Jartex recently implemented a new role,
C
console
Support, which you can ping if you get banned by the console. This shows Jartex knows about the issue and is trying to fix it, although I believe this attempt will backfire.
- Console bans are only a part of the punishments that aren't worth appealing
- As already evidenced in donor chat, players will ping the role excessively for no reason (sure you can punish for this, but it won't fix the issue) and this drowns out actual players in need of support.
So here comes my suggestion, remove console support, and add a #appeals channel into discord. For minor FALSE punishments, players can come here and get staff's attention, and for more severe punishments they can be redirected to the forum appeals.
- Console bans are only a part of the punishments that aren't worth appealing
- As already evidenced in donor chat, players will ping the role excessively for no reason (sure you can punish for this, but it won't fix the issue) and this drowns out actual players in need of support.
So here comes my suggestion, remove console support, and add a #appeals channel into discord. For minor FALSE punishments, players can come here and get staff's attention, and for more severe punishments they can be redirected to the forum appeals.
How could this idea help improve JartexNetwork?
Frees up staffs time dealing with annoying pings of console support, helps players who were falsely punished