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Solved SBD Account Verification

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seem

Member
Joined
July 24, 2017
Messages
24
Points
7
Age
23
hey good day i have been playing on this server for a long while now and i stopped for a while due to exams and now when im trying to log in im not able to due to an account verification can someone please help me out.
 

Flexier

Jr.Mod
Staff member
Jr.Mod
Donator
Team Appeals
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Joined
September 21, 2017
Messages
10,478
Points
253
Could you maybe post a screenshot of what it says?
 

SabitTSDM07

Donator
Donator
Joined
January 29, 2019
Messages
4,668
Points
248
Age
18
hey good day i have been playing on this server for a long while now and i stopped for a while due to exams and now when im trying to log in im not able to due to an account verification can someone please help me out.
dm me an ss and i will try to find out the problem
 

Silent_MC

Donator
Donator
Joined
April 12, 2017
Messages
1,675
Points
126
Age
17
Hello seem,

When you try to log in it shows the message because you were a donator and Jartex implemented to make your account safer, whoever has not logged in a long time, their accounts will be closed to prevent people from breaking into your account, this is not your fault and you should not be worried at all. To fix this, and go back on Jartex, submit a payment issue over HERE. After you submit your payment issue, you need to be patient while a Sr.Mod or higher looks at it and chooses to accept/deny the payment issue form, make sure to write as much as you can so they know you're the owner of the account.

Have a good day/evening!
~Silent_MC
 
AUTHOR
AUTHOR
S

seem

Member
Joined
July 24, 2017
Messages
24
Points
7
Age
23
Hello seem,

When you try to log in it shows the message because you were a donator and Jartex implemented to make your account safer, whoever has not logged in a long time, their accounts will be closed to prevent people from breaking into your account, this is not your fault and you should not be worried at all. To fix this, and go back on Jartex, submit a payment issue over HERE. After you submit your payment issue, you need to be patient while a Sr.Mod or higher looks at it and chooses to accept/deny the payment issue form, make sure to write as much as you can so they know you're the owner of the account.

Have a good day/evening!
~Silent_MC
Alrite thank you so much
 
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