This is because you haven't logged in a long time so they are protecting your account in case you get hacked. You have to submit a payment issue here: https://jartexnetwork.com/payment-help/ and wait for a response.
You should go to Jartex Discord and send screenshot of your login denied thing with taskbar and ask staff to whitelist you. Also, turn off your vpn if you are using it. You aren't banned.
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